Usually the first faces people see when walking into Trent Bridge are those of Kate Skerry and Catherine Waite. These are the women behind the main reception and are always happy to help.

Kate Skerry has seen some unusual things during her time behind the front desk, “We’ve had two men on stilts trying to get into the lift!”. Dealing with interesting characters is just another day on the job “being able to help with their inquiries, answering random questions is absolutely wonderful”. Being modest about her role, Kate believes that a difference can be made every day, even when the Ashes moves to Lords for the second test match.

“Every single match, every single customer, every single game, every single ball, it doesn’t matter they’re all treated the same. We bend over backwards to look after our customers and we always smile sweetly and hope everybody has a wonderful time. Regardless of what kind of format it is or how long the format is”.